Legal

Terms of Service & End-User License Agreement

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1. Acceptance

These Terms govern your purchase and use of QME Copilot (the "Software") and the QME Copilot website and license services (collectively, the "Service"), provided by QME Copilot ("we," "us," or "Company"). By purchasing a seat, activating a license, or using the Software, you agree to these Terms. If you do not agree, do not use the Service.

2. The license we grant you

Subject to your active subscription and these Terms, we grant you a non-exclusive, non-transferable, non-sublicensable, revocable license to install and use one (1) copy of the Software on one (1) Mac per seat purchased, for your internal professional use as a licensed medical evaluator.

What you may do

• Install and use the Software on the Mac you activated.
• Deactivate your seat from one Mac and re-activate on another (no per-move fee).
• Process medical records that you are lawfully entitled to access for your professional work.
• Export drafts, edit them, and incorporate them into your medical-legal reports.

What you may not do

• Share, resell, sublicense, or transfer your license or activation link.
• Run the Software on more than one machine per seat at the same time.
• Reverse engineer, decompile, or disassemble the Software, except to the limited extent applicable law expressly permits despite this restriction.
• Remove, alter, or conceal any proprietary notices in the Software.
• Use the Software to process records you are not authorized to access.
• Use the Software to generate or distribute unlawful content, or in violation of medical-legal professional rules in your jurisdiction.

3. Subscriptions, billing, and cancellation

Seats are sold on a recurring monthly subscription basis. By subscribing, you authorize us (via Stripe) to charge your payment method the then-current per-seat fee until you cancel. You may cancel at any time from your account portal or by emailing us; cancellation takes effect at the end of your current billing period and the Software will stop drafting new reports thereafter.

Pricing changes will be communicated at least 30 days before they take effect. Past charges are non-refundable except where required by law or where we determine, in our sole discretion, that a refund is appropriate.

4. Professional responsibility — important

The Software produces drafts. You produce reports. QME Copilot generates draft summaries of medical records to assist your work as a Qualified Medical Evaluator (or analogous role). The Software does not render medical opinions, diagnoses, ratings, causation conclusions, or apportionment determinations on your behalf. You are solely responsible for:

• Reviewing every fact, citation, and statement in any generated draft against the source records.
• Exercising your independent professional judgment in producing your final report.
• Compliance with all applicable medical-legal evaluation rules, regulations, and standards in your jurisdiction (including, in California, Labor Code and DWC requirements).
• The accuracy, completeness, and lawfulness of any report you sign, regardless of what the Software produced.

The Software is a writing aid, not a substitute for clinical or medical-legal judgment. Use of the Software does not establish a doctor-patient or attorney-client relationship between you and us.

5. Your data and your records

The Software processes records on your Mac. We do not receive, store, or transmit the contents of your case files. See the Privacy Policy for full detail on what we do and do not collect.

You retain all rights, title, and interest in records you process and reports you produce. Nothing in these Terms grants us any license, ownership, or right to use your records, your patients' data, or your reports.

6. Updates and changes

We may release updates to the Software and may change Service features over time. Updates are included in your subscription. We may modify these Terms; material changes will be communicated by email and posted here at least 14 days before they take effect.

7. Termination

You may stop using the Software at any time. We may suspend or terminate your access if you breach these Terms, fail to pay, or use the Service in a way that creates legal or security risk. On termination, your license to use the Software ends; reports and drafts you have already exported remain yours.

8. Warranty disclaimer

The software and service are provided "as is" and "as available" without warranties of any kind, express or implied, including without limitation any implied warranties of merchantability, fitness for a particular purpose, accuracy, or non-infringement. We do not warrant that the software will be error-free, that any draft will be accurate or complete, or that the service will be uninterrupted.

9. Limitation of liability

To the maximum extent permitted by law, in no event will we, our affiliates, or our suppliers be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, including without limitation lost profits, lost data, lost professional opportunity, or harm to reputation, arising out of or related to your use of the software or service, even if advised of the possibility of such damages.

Our aggregate liability for any claim arising out of or related to the software or service is limited to the amount you paid us in the twelve (12) months preceding the event giving rise to the claim.

10. Indemnification

You agree to defend, indemnify, and hold us harmless from any third-party claim, demand, loss, or damage arising out of (a) your use of the Software in any final medical-legal report, (b) your processing of records you were not authorized to access, or (c) your violation of these Terms or applicable law.

11. Governing law and disputes

These Terms are governed by the laws of the State of California, without regard to conflict-of-laws principles. [Choice of forum / arbitration / class-action waiver clauses to be drafted by counsel.]

12. Entire agreement

These Terms, together with the Privacy Policy and any order confirmation, constitute the entire agreement between you and us regarding the Software and Service. If any provision is held unenforceable, the remaining provisions remain in effect.

13. Contact

Questions about these Terms: hello@qmecopilot.com.